Knowledge Base: Free Infusionsoft email templates
We have created several email templates for your reference to use in Infusionsoft (for CustomerHub purposes).
CustomerHub email templates
Email templates to use with Infusionsoft order triggers:
- Failed payment notice - automatically notify customers that an Infusionsoft auto-charge payment (pay plan or subscription) has failed
- Failed payment final notice - final notice to customers that an Infusionsoft auto-charge payment (pay plan or subscription) has failed and warning regarding discontinuation of service
- Discontinuation of service notice - automatically notify customers that an Infusionsoft auto-charge payment (pay plan or subscription) has failed the max attempts and their service is being discontinued
- Credit card expiration notice (30 days) - automatically notify customers that their credit card will be expiring in thirty days
- Credit card expiration notice (7 days) - automatically notify customers that their credit card will be expiring in seven days
- Credit card expiration notice (0 days) - automatically notify customers that their credit card is now expired
Email templates for general Infusionsoft use (broadcast emails, etc):
- Announcement - announcement to customers regarding your new online customer center with invitation to register (should not be used with auto-registration---no login credentials included)
- Auto-registration - send login information immediately after CustomerHub registration (this should be used in tandem with the Infusionsoft auto-registration action set when you want to send the login information from Infusionsoft instead of from CustomerHub)
- Collections request - request payment from all existing outstanding accounts
- Update credit cards - request for updated credit card/billing information from all existing expired credit cards
We can also publish these emails to your Infusionsoft application for a fee. We would name these templates the same names as above except with 'CustomerHub - " pre-pended to the name. This service is guaranteed on the same business day. Click here for more information.