Custom Domain work-around for CustomerHub
Currently, we are unable to offer 'true' custom domains with CustomerHub. The reasons are because CustomerHub uses a 256 secure encrypted connection using an SSL certificate. Because of this, users logging into CustomerHub using a custom domain name would be prompted with security warnings as they browsed through CustomerHub. Not very user-friendly...
It is always best to use your native CustomerHub URL. However, we are going to provide a simple work-around that should satisfy most users needs. The great thing about this work-around is that you can use your current website url to access CustomerHub without purchasing an additional domain name. For example you could use https://www.yourwebsite.com/members or https://www.yourwebsite.com/login.
Here is the code (below is a picture of the code, we have
attached a text file with code below):
Code in text file: custom_domain_code.txt
We suggest to create an index.html page with the above code. Put this index.html page inside a folder within your website to provide the wanted URL (do not place in the root as you may replace your website homepage). For example, if I wanted my customers to access CustomerHub using the following URL: https://www.your_website.com/members, I would put the index.html file inside a folder called 'members' that is within your website ROOT folder.
Please note
- You will need to change some information in the code above (Title, Description, Keywords, and your_app_url)
- If you use web forms in CustomerHub and the return url is a hidden page within CustomerHub, you will need to use your actual CustomerHub URL. For example, https://your_app_url.customerhub.net/pages/thankyou. However, with iframes you can apply the same principle used above for your thank you page.
- We suggest using a secure connection when accessing customerhub using the iframes (https). This just gives your users comfort knowing that they are browsing through a secure website.
- Using iFrames is slower than using your native CustomerHub URL.