Subject: Address and info on invoices
Hi Nathan,
Just wondering how come my customers cant see the address or my
details on the invoices in CustomerHub,
but when I look at the invoices they are sent to their email all of
that information is displayed, would apprecate your help.
There is only a comma sign where my address should be.
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2 Posted by info on 04 Feb, 2010 02:57 PM
Hey also wondering about the custom domain etc?
Support Staff 3 Posted by Nathan on 06 Feb, 2010 12:31 AM
The invoice details comes from your profile.
If you look at your profile (top right), the address under your profile is the address that will be used on the invoice. When you are viewing the invoice it will be blank, but when the customers view them, it should show up.
The custom domain thing has been halted. There are some problems with certificates on a secure connection. We'll give some updates shortly on this one.
Nathan
4 Posted by info on 06 Feb, 2010 06:42 AM
Actually I logged into a customers account and saw that the invoices looked strange there that is why I asked.
Support Staff 5 Posted by Nathan on 09 Feb, 2010 06:08 PM
Hi Abraham,
I'll check this out today. I'll update soon.
Nathan
Support Staff 6 Posted by Nathan on 11 Feb, 2010 12:02 AM
Abraham,
The invoices seemed fine for me. Can you provide a screenshot?
Nate
7 Posted by info on 11 Feb, 2010 12:07 AM
Hi, it must have been something temporary because when I look now it looks great... thanks anyway.