Subscription prices display wrong with quantities
It only shows price for the item, not the item x quantity. I did not attempt a payment to see what it would charge.
It only shows price for the item, not the item x quantity. I did not attempt a payment to see what it would charge.
Support Staff 2 Posted by Nathan on 11 Dec, 2009 04:54 PM
Hi Colin,
I am basically displaying the Invoice information as Infusionsoft gives it to us. Infusionsoft will charge only the amount that is owed on the Invoice which will be the payment amount displayed in CustomerHub.
Also it should show a (qty 2) if the quantity is more than 1 for an item. Let me know if that isn't the case.
Nathan
Nathan resolved this discussion on 11 Dec, 2009 04:54 PM.
Colin Receveur re-opened this discussion on 11 Dec, 2009 09:11 PM
3 Posted by Colin Receveur on 11 Dec, 2009 09:11 PM
Nate,
Correct. I have a subscription for a trackable phone number, $29 per month. I have a client that has 9 of them, so I modify the quantity. Infusionsoft charges him the proper amount recurring, but in the Invoice in Custerhub, it only shows $29.
4 Posted by Colin Receveur on 20 Dec, 2009 06:17 AM
See attached.. see what I mean?
Support Staff 5 Posted by Nathan on 21 Dec, 2009 09:09 PM
Thanks for the info. This is something that is a relatively new feature in Infusionsoft. We should be able to add it fairly soon. I'm sorry I can't be more specific as we are entering our annual planning.
Nathan