Gift subscriptions

Cynthia Plakias's Avatar

Cynthia Plakias

09 Mar, 2010 04:33 PM via web

I have some customers that want to buy a years worth of access to my hub for a friend, but not the second year.
HOw can I stopped the renewal date from charging the giftor's credit card?

  1. Support Staff 2 Posted by Nathan on 09 Mar, 2010 06:12 PM

    Nathan's Avatar

    I think there are a few ways to accomplish this in Infusionsoft. Here is what I would suggest: Create a one-time charge for a years worth in Infusionsoft for the giftor. Then on the recipients record you can add a subscription that is active with a start date a year from now. If the subscription is active they should have access to the CustomerHub membership content, but they won't be charged for 1 year.

    Let me know if that will work.

    Nathan

  2. 3 Posted by Cynthia Plakias on 09 Mar, 2010 07:09 PM

    Cynthia Plakias's Avatar

    In this scenario, how does the friend have access the first year?

  3. Support Staff 4 Posted by Nathan on 10 Mar, 2010 12:13 AM

    Nathan's Avatar

    So you pages that have permissions based on an Infusionsoft subscription. If someone has an "Active" status, they will have access to that page.

    On the Infusionsoft subscription you put the start date as a year from now and set them to "Active" status.

    Make sense?

    Nathan

  4. Support Staff 5 Posted by Nathan on 16 Mar, 2010 08:08 AM

    Nathan's Avatar

    Hi Cynthia,

    I'm going to go ahead and close this ticket. If you're still having issues or have any other questions respond to this ticket to have it re-opened.

    Nathan

  5. Nathan resolved this discussion on 16 Mar, 2010 08:08 AM.

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